This document is an official public offer by the operator of the ThanksForDonation internet service available at https://thanksfordonation.com (the “Website”, the “Service”), addressed to an indefinite number of legally capable individuals and duly authorised representatives of legal entities (collectively, the “User”), to enter into an agreement on the terms set out below.
The offer is deemed accepted upon the User’s performance of any of the following: starting to use the Website; completing and/or submitting forms; creating/initiating a payment (donation); proceeding to the payment partner’s checkout; continuing to use the Service after a new revision of the offer is published. Acceptance means full and unconditional agreement with all terms without reservations and is legally equivalent to the parties’ conclusion of an agreement in simple written form.
If the User disagrees with the offer in whole or in part, the User must immediately stop using the Website and the Service and must not initiate payments.
1. Definitions
1.1. Operator means the person that organises and technically operates the ThanksForDonation Service, including hosting the Website, accepting voluntary payments via a payment partner, maintaining Recipients’ internal balances, and processing payout requests.
1.2. Recipient means a registered user of the Service account area for whom a personal donation page with a unique link is available on the Website and to whose internal balance successful payments are credited. In this offer and related documents, the terms “streamer”, “content creator”, “author”, and similar designations are used as synonyms for “Recipient” and do not change the parties’ rights or obligations.
1.3. Supporter means a User who initiates a voluntary payment (donation) in favour of a selected Recipient.
1.4. Donation means a voluntary unpaid transfer of funds by the Supporter in favour of the Recipient through the Service and the payment partner. A Donation is not payment for goods, works, or services of the Operator and does not create an obligation for the Operator to provide any counter-performance to the Supporter, other than technical processing of the payment within the Service.
1.5. Payment Partner means an independent payment institution / acquiring service or another payment acceptance provider connected by the Operator through which payments are actually accepted, authorised, and processed. Available payment methods may include, without limitation, bank cards, instant bank transfer schemes, e-wallets, and cryptocurrency, depending on Service settings. Payment acceptance is governed by that partner’s rules and the agreement between the Operator and the partner.
1.6. Internal Balance means an accounting record of the Recipient’s monetary claims against the Operator in the Service’s accounting currency (as determined by the Operator and shown in the Service interface), reflecting successfully confirmed donations less platform fees and payouts already executed or reserved.
1.7. Payout means a transfer to the Recipient of funds from the Internal Balance to the details specified by the Recipient in a request, after the Operator’s review and approval.
2. Subject matter and legal status of the Operator
2.1. The subject matter is the Operator’s provision of access to Service functionality: displaying Recipient pages; collecting donation parameters; directing the Supporter to pay via the Payment Partner; accounting for successful payments; forming the Recipient’s Internal Balance; accepting and processing payout requests; and handling Website contact forms.
2.2. The Operator provides information technology services organising voluntary support of Recipients. The Operator is not a bank, credit institution, money-transfer operator under specialised regulation, e-money issuer, investment intermediary, or insurer, unless applicable law expressly provides otherwise and the Operator states otherwise in writing. The Operator does not itself provide payment services: placement, transfer, and payout of funds are executed by duly licensed Payment Partners. The Operator does not offer exchange between cryptoassets and fiat currency and does not hold or safekeep Users’ cryptoassets.
2.3. The Operator is not a party to relations between the Supporter and the Recipient regarding stream content, Recipient promises, private arrangements, or Supporter expectations. Any assurances by the Recipient outside the Website do not create obligations for the Operator.
2.4. A Donation is voluntary. Making a Donation does not grant the Supporter rights to manage the Service, to share in the Operator’s or Recipient’s revenue, or to receive goods/services from the Operator, and does not oblige the Operator to ensure a Recipient reply or on-stream display of a message (display depends on the Recipient’s settings and infrastructure). A Donation becomes final upon successful confirmation of the payment; a refund is available only in the cases provided for by the Refund Policy or mandatory applicable law.
2.5. Connecting to the Service as a Recipient is permitted only after mandatory KYC (Know Your Customer) verification in the manner set by the Operator. Without successful KYC completion, the Operator may refuse onboarding, activation of a donation page, access to the Recipient account area, and/or payouts.
2.6. Relations between the Operator and the Recipient are additionally governed by the Creator (Recipient) Agreement at https://thanksfordonation.com/creators. In the event of a conflict on matters specific to Recipients (KYC, fees, payouts, set-off), that Agreement prevails.
3. Donation procedure
3.1. To donate, the Supporter selects a Recipient page, provides parameters (nickname, amount, message — where fields exist), chooses an available payment method, and confirms proceeding to payment.
3.2. After confirmation, the Supporter is redirected to the Payment Partner’s interface. Identification, fraud-prevention checks, charging, currency conversion, issuer and network fees, and card data processing occur solely on the side of the Payment Partner and/or the Supporter’s bank. The Operator does not request or store full card credentials.
3.3. Minimum amounts, available currencies, methods, and fees may vary by payment method and Payment Partner settings. Information in the Website UI is indicative; final payment conditions are determined by the Payment Partner at checkout.
3.4. A payment is deemed successful once the Operator receives the Payment Partner’s confirmation that the payment has been completed. Until such confirmation is received, the payment is deemed incomplete and no obligations of the Operator arise in respect of it.
3.5. Upon confirmation of a payment, the Operator: (a) records the operation in the Service ledger; (b) credits the Recipient’s Internal Balance with the payment amount less any platform fee; (c) where technically possible, notifies the Recipient by means of the Service. A delay or absence of such notification, including on-stream display of a message, does not by itself affect the validity of the payment.
3.6. Any platform fee is set by the Operator and may be published/changed by the Operator. Payment Partner, bank, and network fees may be charged additionally under their rules.
4. Internal Balance and Recipient payouts
4.1. The Internal Balance is an accounting balance reflecting the Operator’s obligation to pay the Recipient within the available remainder, subject to Service terms, review procedures (including KYC), and applicable law.
4.2. The Recipient may create a payout request upon reaching any minimum amount set by the Operator, after successful KYC completion, and where no other pending request exists (if such a restriction applies).
4.3. The Recipient must provide accurate details belonging to the Recipient (or a duly authorised payee) and submit accurate information and documents required for KYC and compliance checks. The Recipient bears responsibility for incorrect details and inaccurate data. The Operator may refuse a payout, suspend service, or request clarification where fraud, sanctions, data inconsistencies, or compliance risks are identified, and where KYC is not completed or KYC status is revoked.
4.4. Payout requests are reviewed and executed by the Operator on a case-by-case basis within a reasonable time. Actual crediting timelines depend on payment institutions and are not guaranteed as fixed by the Operator.
4.5. The Operator may withhold, suspend, or adjust balances and payouts in case of chargebacks/disputes; suspected fraud; technical crediting errors; requirements of the Payment Partner/competent authorities; or the Recipient’s breach of Service terms.
4.6. The Operator may withhold from the Recipient’s Internal Balance and/or set off against any amounts payable to the Recipient the amounts of chargebacks and refunds, fines and other measures imposed by payment schemes, and the Operator’s documented losses caused by the Recipient’s breach of Service terms. Such withholding (set-off) does not constitute a breach of the Operator’s obligations.
4.7. The Operator’s obligation to credit the Internal Balance and to pay out arises only if the corresponding funds have actually been received from the Payment Partner. A confirmation does not by itself create a payout obligation if the funds are later reversed, withheld, or not settled.
4.8. If payout details are invalid or incomplete, the Operator will notify the Recipient at the last known email and may suspend payouts until valid details are provided.
5. Content, prohibited use, and moderation
5.1. The User is solely responsible for information submitted through the Service (nickname, message text, contact-form data, and other materials).
5.2. It is prohibited to use the Service for, or to collect, transfer, or pay for: unlawful activity; fraud and social engineering; money laundering or sanctions evasion; financing of war, armed conflict, weapons, or paramilitary activity; drugs, illicit substances, and related paraphernalia; weapons, firearms, and ammunition; tobacco products; unlicensed medicines; government identity documents; stolen goods (including digital); high-risk file hosting used for infringement; pyramid, Ponzi, or “get rich quick” schemes; unlicensed gambling, betting, or wagering; malware distribution; content infringing IP rights, honour, dignity, or reputation; discrimination; child sexual abuse material or sexualisation of minors; calls to violence or extremist activity; spam and automated abuse; and any other goods, services, or purposes prohibited by applicable law.
5.3. Self-dealing and artificial activity are prohibited, including: donations to one’s own Recipient page through other accounts; creating multiple accounts to inflate metrics; using bots or automated systems to generate fake payments or interactions; wash trading; and any other manipulation of rankings, statistics, or revenue.
5.4. The Operator and/or the Recipient may, without prior notice and without compensation, restrict, hide, delete, or refrain from displaying content, and may restrict Service features upon breach or upon request of authorised persons. The Operator may suspend or terminate access where use has caused or may cause loss or reputational harm to the Operator or other Users.
5.5. The Recipient is responsible for the lawfulness of their activity, compliance with streaming-platform rules, and tax and other duties related to receiving voluntary payments. The Operator may require confirmation that recorded donations are genuine; inability to confirm may be treated as fraudulent use.
5.6. By using the Service, the User confirms that they have reached the age of majority (at least 18) and have full legal capacity under their personal law, and that they are not prohibited from using the Service. Use on behalf of an organisation is permitted only with full authority to bind that organisation.
6. Personal data and confidentiality
6.1. The Operator processes personal and technical data as needed to provide the Service, security, fraud prevention, performance of obligations, and handling of requests, including: form data (name/nickname, email, message); payment identifiers; IP address; browser/device data; request logs; cookies and similar technologies. Details are set out in the Privacy Policy (https://thanksfordonation.com/privacy) and the Cookie Policy (https://thanksfordonation.com/cookies).
6.2. Card payment data are entered and processed by the Payment Partner. The Operator does not control third-party privacy practices and recommends reviewing them before paying.
6.3. The Operator may share data with the Payment Partner, infrastructure contractors, and competent authorities — where required by applicable law or necessary to perform the agreement / protect rights.
6.4. The User warrants the accuracy of provided data and a lawful basis to submit third-party data (if any).
7. Intellectual property and third-party marks
7.1. Exclusive rights to the Website, code, design, ThanksForDonation designations, and other Service elements belong to the Operator and/or right holders from whom rights were obtained.
7.2. Names, logos, and trademarks of payment systems, banks, and services may be shown solely to indicate an available payment method. Such display does not imply affiliation, sponsorship, endorsement, or a joint venture unless expressly stated.
7.3. The Operator grants the User a limited, non-exclusive, non-transferable licence to access and use the Service solely for its intended purpose. All rights in the Service not expressly granted are reserved by the Operator.
7.4. The User may not copy, transmit, distribute, sell, licence, reverse engineer, modify, publish, create derivative works from, or otherwise use the Service or its components except as this offer or mandatory law expressly allows.
8. Warranties and limitation of liability
8.1. The Service is provided “as is” and “as available”. The Operator does not warrant uninterrupted, error-free continuous operation, compatibility with all devices/browsers, data integrity beyond the Operator’s reasonable control, or any particular outcome for the Supporter or Recipient.
8.2. The Operator is not liable for: acts/omissions of the Payment Partner, banks, and networks; payment refusals and delays; FX differences and third-party fees; stream content and Recipient promises; losses from the User’s decision to donate or not; Internet, hosting, DNS, and other infrastructure failures.
8.3. To the maximum extent permitted by applicable law, the Operator’s aggregate liability to the User for any claims related to use of the Service, regardless of the basis of the claim (contract, tort, or otherwise), is limited to the platform fees actually received by the Operator on that User’s transactions during the thirty (30) calendar days preceding the event giving rise to the claim. In no event is the Operator liable for lost profits, loss of data, reputational harm, or any indirect or consequential losses.
8.4. Nothing in this offer excludes liability where such exclusion is prohibited by mandatory law (including intentional misconduct where prohibition is expressly established).
8.5. The Operator is released from liability for full or partial non-performance caused by force majeure: natural disasters, hostilities, acts of public authorities, failures of communication or power infrastructure, large-scale payment system outages, cyber attacks, and other circumstances beyond the Operator’s reasonable control.
8.6. The User shall, at their own expense, settle claims and actions brought by third parties against the Operator in connection with the User’s breach of this offer, third-party rights, or applicable law, and shall compensate the Operator’s resulting documented losses, including reasonable legal costs.
9. Refunds and payment disputes
9.1. Refunds, cancellations, erroneous charges, and chargebacks are governed by the Refund Policy at https://thanksfordonation.com/refund, which forms an integral part of this offer.
9.2. Initiating a chargeback for a voluntarily made Donation without grounds under the Refund Policy may be treated as abuse of rights and may result in restricted Service access and disclosure of information to the Payment Partner.
10. Amendments, term, and termination
10.1. The Operator may amend this offer at any time by publishing a new revision at https://thanksfordonation.com/offer with the revision date. Material changes take effect upon publication unless another date is stated.
10.2. Continued use of the Service after publication of a new revision constitutes acceptance of the amended terms.
10.3. The Operator may suspend or discontinue the Service (in whole or in part) and may refuse service to a particular User/Recipient upon breach, legal risk, Payment Partner requirements, or other justified reasons, notifying by reasonably available means (including Website publication).
10.4. The User may stop using the Service at any time. Cessation does not release obligations arising before that moment (including consequences of initiated payments and disputes).
11. Governing law, disputes, miscellaneous
11.1. This offer and the parties’ relations are governed by the law of the Operator’s place of establishment (registration), unless mandatory norms of another applicable law (including consumer-protection rules, where applicable) expressly require otherwise.
11.2. Before resorting to court, the parties must follow a mandatory pre-trial claim procedure. A claim shall be sent in the manner specified in clause 11.9 and shall be reviewed within thirty (30) calendar days of receipt. Failing resolution, the dispute shall be heard by a competent court at the Operator’s place of establishment, unless mandatory venue rules provide otherwise.
11.3. If any provision is held invalid or unenforceable, the remaining provisions remain in force. An invalid provision shall be replaced by a lawful provision closest in economic and legal meaning.
11.4. The Operator’s failure to act upon a User breach does not waive the right to enforce terms later.
11.5. This offer, together with the Refund Policy, Privacy Policy, Cookie Policy, Creator (Recipient) Agreement (as applicable to Recipients), and other documents referred to herein, constitutes the entire agreement of the parties regarding use of the Service and supersedes all prior arrangements and correspondence on the same subject.
11.6. The Operator may assign its rights and obligations under the agreement to a third party without the User’s consent, provided the scope of the User’s rights is preserved. The User may not transfer their rights and obligations under the agreement without the Operator’s prior written consent.
11.7. This offer may be published in several languages. In case of discrepancies between language versions, the English version prevails, unless mandatory applicable law requires otherwise.
11.8. Section headings are for convenience only and do not affect interpretation.
11.9. Contact for contractual and claim notices: legal@thanksfordonation.com and the contact form on the Website home page https://thanksfordonation.com/. Messages sent to the User at the email they provided, and messages sent by the User to legal@thanksfordonation.com or via the contact form, are deemed properly given when sent.
11.10. The Operator may update and change the Service (design, functions, availability) for business or operational reasons, including maintenance. The Operator does not guarantee that the Service or any part of it will always be available without interruption.